SSL Encryption
All data exchanged between your device and our servers is protected with industry-standard SSL (Secure Sockets Layer) encryption. This safeguards personal information, job communications, and transaction details from interception, tampering, or unauthorized access during transmission.

Secure In-Platform Messaging
Communication between freelancers and clients takes place entirely within Chores’ protected messaging environment. This ensures project details remain confidential and reduces exposure to external threats such as phishing, spam, or fraudulent contact attempts.

Secure Escrow Holding
When a job is accepted, the agreed-upon payment is placed into a secure escrow account, ensuring that funds are protected until the work is completed. This system safeguards freelancers from non-payment while giving clients confidence that their money is only released when the agreed results are delivered.

Fair and Immediate Disbursement
Once both parties confirm the job is complete—or after a support-mediated resolution—the escrow automatically releases the payment according to the final decision. This guarantees a transparent, reliable payout process that keeps every collaboration fair and dispute-free.

KYC & Profile Validation
To maintain a safe and professional environment, users engaging in paid work must complete identity verification. This may include submitting government-issued identification, confirming profile information through multi-step checks, and when applicable verifying qualifications with certificates, portfolios, or other supporting documents. These measures help ensure that individuals offering services are who they claim to be and possess the appropriate expertise.

Verification Badges
After successfully completing the verification process, users receive a verification badge displayed on their profiles. This added layer of transparency enhances trust, supports informed hiring decisions, and reduces the risk of fraudulent activity across the platform.

Two-Factor Authentication (2FA)
For enhanced account protection, users are encouraged to enable two-factor authentication during login. This added verification step helps prevent unauthorized access, even if passwords or device credentials are compromised.

Secure Wallet Integration
Users who choose to handle digital asset payments can connect a secure, multi-signature wallet to their Chores account. Multi-signature authorization requires multiple approvals before a transaction is executed, providing an additional safeguard against unauthorized withdrawals and ensuring stronger control over digital funds.

Escrow-Backed Protection
Every project on Chores is supported by a built-in protection policy. If a freelancer fulfills their obligations but a client refuses or fails to release payment, our dispute resolution team intervenes. By reviewing communication records, submitted evidence, and agreed terms, the team ensures that funds held in escrow are released to the rightful party. This process upholds fairness and provides security for both freelancers and clients.

Fraud Prevention & Enforcement
To maintain a safe and trustworthy environment, Chores actively monitors for fraudulent or malicious behavior. Users who violate platform rules may face penalties such as account restrictions, suspension, or permanent removal. In severe cases involving financial misconduct or intentional harm, Chores may pursue legal action to recover funds or enforce compliance with platform policies.

Real-Time Behavioral Monitoring
Advanced machine learning models continuously analyze platform activity to identify potential risks the moment they occur. This real-time monitoring evaluates patterns such as:

• Unusual or unauthorized login attempts

• Indicators of phishing or account takeover attempts

• Irregular payment or transaction behavior

• Fake job postings, scam signals, or abusive activity

• By examining both user behavior and system-wide trends, the platform can spot threats early and act before they escalate.

Automated Alerts & Protective Actions
When suspicious activity is detected, the system immediately triggers an automated alert. Depending on the severity, the affected account may be temporarily restricted while the issue is reviewed. This proactive, automated response minimizes potential harm, protects user accounts, and helps maintain a safe, trustworthy environment for everyone on Chores.

AML & KYC Standards
To ensure a secure and legally compliant environment, Chores adheres to global Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements. These measures help prevent misuse of the platform, uphold transparency, and maintain the integrity of all transactions.

GDPR-Aligned Data Protection
User data is managed in full accordance with the General Data Protection Regulation (GDPR). This includes strict privacy controls, transparent data practices, and secure storage methods giving users confidence that their personal information is handled responsibly and ethically.

Independent Security Audits
To maintain the highest level of security, Chores undergoes regular reviews by independent security firms. These include code audits, infrastructure assessments, and penetration testing to validate the resilience of our systems and ensure that all components from servers to smart contracts meet industry best-practice standards.